Jun 15, 2023


New Problem-Solving Class for Direct Care Workers

New Class Content

We’re excited to announce the launch of a groundbreaking training resource designed to empower your direct care workforce. Our new problem-solving class delivers invaluable skills to your team, enhancing their ability to navigate and overcome daily challenges in their professional roles.

The course employs an interactive structure, with engaging live-action videos illustrating the application of problem-solving techniques in real-world scenarios. It follows a practical five-step problem-solving framework, equipping your team with skills they can apply both in their personal lives and at work.

Developed in compliance with the WA HCA curriculum requirements and leveraging assets from our recent NextStep acquisition, this class caters to direct care workers across all states and various work environments.

We’ve ensured that this resource is accessible across all our product packages, starting from the Basic package. This guarantees that no matter your chosen package, you can equip your team with these essential problem-solving skills.

This new offering enhances and expands upon our existing problem-solving content, which was previously part of the CARE0113 Professionalism course. We’ve enriched and refined the content, creating a dedicated, focused resource. Our future plans include replacing CARE0113 with a new cultural competency course and this standalone problem-solving class, thereby offering a more comprehensive learning experience.

Equip your team with the tools they need to excel in their roles. Enhancing your workforce’s problem-solving abilities starts here!

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